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You must call 763-433-9820 from 8 a.m. to 4:30 p.m.
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Water meters like any device with moving parts eventually wear out.
The entire process will be between 15 to 30 minutes.
There is no charge for this exchange.
Water meters are located in your basement typically in the laundry / utility room.
A radio read meter is a wireless meter that sends a meter reading to a drive by receiver.
This technology makes it possible to get fast accurate readings, it also eliminates the need to enter thousands of backyards and businesses since the reading can now be gathered by simply driving by your home or business.
A City of Ramsey employee will be doing all the work, they will be driving a vehicle with city markings and have a City of Ramsey badge for identification.
Yes all water meters in the city will be replaced to make the program successful.
Newer water meters will only need the register replaced. We will still have to gain assess to the meter to complete this action.
The readings will be logged to assure a correct billing cycle and then the meter will be recycled.
You should call as soon as you receive a letter. This will assure you get a time that is convenient for you.
Utility personal will be available from 8 a.m. to 6 p.m. Monday through Friday.
Special accommodations can be made.
City of Ramsey utility staff will be removing the device.
City of Ramsey utility staff will remove as much if the wire as possible from your home.
Please note: sometimes the wire will be left if the walls and ceilings are finished.
The new meter has a twenty year warranty on the batteries.